Adapter/extension cables:
Adapters / analogue adapters / extension cables are available at the reception.
Baby beds:
A baby bed is available. Please contact the front desk. This service is free of charge.
Bathrobe:
Bathrobes are available at the reception. Please dial -9.
Breakfast:
Breakfast is served daily from 06:30 am till 10:30 am in our restaurant.
Check-in time:
Your room will be available from 03:00 pm.
Check-out time:
Please check out until 11:00 am on your departure day. If you intend to check out later, please contact the reception.
Conference service:
For conferences and events please contact our team.
Tel. no.: 500
Email:
During your stay we can accept emails for you.
Please contact the front desk.
Our mail address: info@leoso-hotel-ludwigshafen.de
Emergency exit:
For your own safety, please familiarise yourself with the emergency exit plan in your room for the nearest exit. In case of fire do not use the elevator.
Facsimile:
The reception staff will assist you with sending all your faxes. We charge € 0.50 per page.
Flight information:
For information, bookings and flight confirmations our service operator is available to you at the reception desk, tel. no. 9
Flowers:
Please contact the front desk. Vases are available.
Hot drinks:
Coffee and tea is available 24 hours free of charge during your stay in your room. Please contact the room service under -139.
In case of fire:
- Please do not use the elevator.
- Keep the windows and doors closed.
- Read the emergency plan.
- Leave the hotel immediately by using the designated stair case or emergency exit.
- Fire extinguishers are located on every floor.
- The green emergency exit sign indicates the nearest exit.
Iron / Ironing board:
Please contact the front desk. This service is available 24/7.
Lost and found:
Please contact the reception desk.
Lounges:
Our lobby and the hotel bar are available all the time.
Luggage:
If you require assistance with your luggage or wish to temporarily store it at the hotel, please contact the reception.
Pets:
We welcome pets in our hotel for a surcharge of EUR 10.00 per day. However, we would like to ask you to consider the other guests. If you need a feeding bowl, please contact the reception desk.
Photocopying:
Photocopying is possible 24/7 at the front desk. Our staff at the reception will be happy to assist you.
For a photocopy we charge € 0.30 per page.
Please do not disturb:
Please hang up the door plate, which you will find in your room, if you don’t want anybody to disturb you or our team to tidy up your room.
Stamps:
You can buy stamps at the reception desk.
Television:
Our cable system offers you programmes in German and English. The up-to-date TV programme is in your room.
This & that:
Flannels, additional towels, soap, shaving kits, toothbrush, shower caps, sewing sets, mechanical fan, ironing facilities, extra pillows or blankets and other useful things can be obtained complimentary 24/7 upon request at the reception.